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FAQs

FAQ 3DVIZ CTRL

QUESTIONS ABOUT INSTALLATION

How do I install the software?

Error message: Could not connect to EPOS Controller.

What does AC mean (Acceleration)?

What does „1“ mean on the controller?

QUESTIONS ABOUT HANDLING

What are F-Settings?

For what I need the „Forward“ and „Backward“ buttons?

What means „Go to Position“?

I press the camera icon, but the camera does not release.

The camera does not release after some pictures, the turntable however – continues to rotate.

Connection Problems between CTRL and Turntable

 

FAQ TURNTABLE / ACCESSORIES

How do I install the turntable?

The column seems to wobble. What can I do?

What is the maximum weight that I can place on the turntable?

How do I clean the turntable?

How do I care for the turntable?

 

 

 

How can I position a product simply?

How do I use the watch holder AT36015?

What should be noted for the shoe holder?

FAQ CAMERA / CABLE

Which cameras can be connected?

Why does my camera not trip?

My camera is connected and set to manual focus.

When I start the turn the camera first trips at position 2?

The photograph process runs but I get only black images.

The camera releases but I‘m not getting any picture.

What settings do I have to consider?

 

 

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